United States - Nationwide
Abu Dhabi, UAE
Upton, NY,
Pittsburgh, PA, United States
Abu Dhabi, UAE
Upton, NY,
Abu Dhabi
Medford, MA
CA
Abu Dhabi, UAE
Posted: 06-Jan-26
Location: United States - Nationwide
Type: Full Time
Categories:
Years of Experience:
Preferred Education:
Additional Information:
Turn Technical Expertise into Customer Impact
Do you thrive at the intersection of engineering, problem-solving, and customer engagement? Are you energized by being the technical expert customers trust, and the partner sales teams rely on to solve complex refractory challenges and win business in demanding, high-temperature environments? ... this role puts you exactly there.
At the Plibrico Company, we’re looking for a seasoned Sales Applications Engineer who enjoys being customer-facing and deeply involved in delivering high-temperature refractory solutions that perform in real-world applications. In this role, you’ll apply your technical expertise to support customers, drive commercial growth, guide solution development, and help translate complex requirements into proven refractory performance.
If you enjoy turning technical refractory challenges into trusted solutions and want to see the direct impact of your expertise on customer success and business growth, this role was built for you.
KNOWLEDGE, SKILLS, AND ABILITIES
What You’ll Be at the Center Of
In this role, you’ll be the critical link between customers, sales, engineering, and operations, bringing technical confidence and commercial insight to every interaction. You’ll:
- Serve as the primary technical resource for customers, helping identify challenges and delivering refractory solutions that work.
- Apply your expertise in refractory systems - material selection, anchors, design/layout, installation, bake-out, and failure analysis.
- Support Sales, Marketing, and R&D by preparing technical refractory proposals, presentations, and product trials.
- Conduct refractory site assessments, supervise installations, and ensure projects meet technical and safety standards.
- Troubleshoot issues, perform refractory failure analysis, and help resolve quality or service concerns.
- Train customers and internal teams on product use, best practices, and performance expectations.
- Engage with engineers and technical consultants to influence specifications and solution selection.
- Stay current on Plibrico and alternative product performance to support growth and innovation.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
MINIMUM QUALIFICATIONS
What You Bring
You’re a technically strong communicator who enjoys solving problems and building trust. You bring:
- A Bachelor’s degree in Engineering (ceramics/materials or mechanical preferred).
- 5+ years in an engineering role, with 3+ years in refractories or a related high-temperature field.
- Strong troubleshooting and failure analysis skills with a bias for action.
- Excellent analytical, organizational, and communication skills.
- Comfort balancing multiple projects while supporting customers in the field.
- Willingness to travel (~50%) to support customers and projects.
Preferred experience includes: API-936, refractory ceramics development, precast refractory manufacturing, plant engineering, or steel/combustion/electrical design exposure.
POSITION TYPE: Full-Time
TRAVEL: ~50%
PHYSICAL DEMANDS: The physical demands of this position include the ability to frequently sit, stand, walk, talk, and hear, as well as use hands to handle or operate objects and controls. The employee may occasionally be required to lift, push, or pull up to 50 pounds. This role also requires normal vision abilities, including close, distance, color, peripheral, and depth perception, along with the ability to adjust focus. The individual must be able to operate standard office equipment. These physical requirements are representative of those necessary to successfully perform the essential functions of the position.
This job description is not intended to be all-inclusive. Employee will be required to perform other related duties to meet the ongoing needs of the company.
Why You’ll Love It Here
At Plibrico, you won’t be stuck behind a desk or boxed into a narrow role. You’ll be trusted as a technical expert, valued as a customer partner, and empowered to influence both current business and future growth.
If you enjoy combining engineering know-how with real-world problem solving and want to see your work make an immediate impact, this role was built for you.
Compensation and benefits are competitive. The Plibrico Company is a drug- free workplace.
MEET THE PLIBRICO COMPANY | OUR CULTURE
For more than a century, Plibrico has pioneered the research and development of monolithic refractory technology. Seeded in the art and science of ceramic engineering, we provide the knowledge and expertise in aluminosilicate and high-alumina refractories that is essential for the most demanding thermal conditions. Through our expertise in refractory materials, services, and engineering, Plibrico is a single source for safe, reliable turnkey refractory solutions.
Every day we design highly durable refractory solutions for companies that safely improve productivity, temperature control, and service longevity, which enables them to create quality products more efficiently for their valued customers.
We are the trusted partner of many industrial companies operating critical thermal processing environments. We help them keep their thermal operations up and running.
Our Biggest Strength Is Our People
Backed by years of refractory solution experience, it’s the people at the Plibrico Company that are the key to our industry leadership. Our employees have on-the-job passion and truly love what they do.
Each individual employee has a voice, and all teams are united around a common goal – delivering refractory solutions that enable companies operating critical heat environments to create quality products for their valued consumers efficiently, safely and economically. It is who we are and how we work together.
Our knowledgeable experts with genuine experience and steadfast commitment to quality products, safety, fast delivery and prompt technical assistance that is the key to customers’ as well as our own success.
The Plibrico Company has built a business over more than a century, based on trust, knowledge and experience, qualities that create close lasting relationships to deliver superior heat control solutions.
Plibrico Company, LLC provides equal employment opportunity to all applicants for employment, without regards to race, color, religion, creed, gender, national origin, age, marital, veteran status, sexual orientation, or the presence of handicaps or disabilities. In addition, this policy of equal opportunity applies to all terms and conditions of employment including, but is not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.